Shipping & Returns

SHIPPING CHARGES

Shipping charges are calculated and displayed in the “checkout” procedure. You will first need to set up an account to access the “checkout” procedure. Deliveries within Australia are sent by Australia Post Parcel Post, whereas deliveries to all other countries are sent by Economy Airmail.

ESTIMATED SHIPPING TIMES

It usually takes one to two days for credit card payments to be processed by Stripe, and we will ship orders only once payment is cleared by Stripe (or otherwise received).

Australian deliveries: The estimated delivery times in the “checkout” procedure are Australia Post estimates for the actual delivery time only. Please allow an additional two days (approximately) for your payment to be processed and your order dispatched. Most Australian orders will be received within 5 to 7 working days.

Non-Australian (overseas) deliveries: Most orders will be received in approximately two weeks of when they are placed. However this does vary considerably – and largely depends on where in the world we are shipping to (and the postal system of that country!). Please allow up to three weeks for delivery before querying us on the possibly of your order having been lost in transit.

If you require a faster delivery than these standard options, then please contact us and we can assist with making arrangements for shipping via your preferred carrier.

RETURNS POLICY

Terry Yates stands behind the quality of our goods and the services we provide. If you are not happy with your order for any reason then do not hesitate to contact us so that we can endeavour to correct the situation.

If goods are received damaged (damaged in transit or otherwise) then we will provide replacement goods provided you contact us about the problem within 14 days of receipt of goods. Damaged or faulty goods may need to be returned to us, however please contact me first so that we can determine the best remedy.

Terms & Conditions

Conditions of Use

Welcome to my website and online store! Terry Yates and our associates provide their services to you subject to the following conditions. If you visit or shop within this web site, you accept these conditions. Please read them carefully.

ELECTRONIC COMMUNICATIONS

When you visit Terry Yates or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included anywhere on this site, such as text, photographs, images, graphics, logos, button icons, and software, is the property of Terry Yates or its content suppliers and protected by Australian and International copyright laws. The compilation of all content on this site is the exclusive property of Terry Yates, with copyright authorship for this collection by Terry Yates, and protected by Australian and International copyright laws. The software application provider and author for “WooCommerce”, is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for WooCommerce remains the intellectual rights of WooCommerce.com.

TRADEMARKS

Terry Yates trademarks, logos, images and other graphics, may not be used in connection with any product or service that is not Terry Yates, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Terry Yates. All other trademarks not owned by Terry Yates or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Terry Yates or its subsidiaries.

LICENSE AND SITE ACCESS

Terry Yates grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Terry Yates. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Terry Yates. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Terry Yates and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Terry Yates name or trademarks without the express written consent of Terry Yates. Any unauthorized use terminates the permission or license granted by Terry Yates. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Terry Yates so long as the link does not portray Terry Yates, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Terry Yates and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “:spam.”: You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Terry Yates reserves the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant Terry Yates and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Terry Yates and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Terry Yates or its associates for all claims resulting from content you supply. Terry Yates has the right but not the obligation to monitor and edit or remove any activity or content. Terry Yates takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from Terry Yates are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Terry Yates and its associates attempt to be as accurate as possible. However, Terry Yates does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Terry Yates itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY TERRY YATES ON AN “:AS IS”: AND “:AS AVAILABLE”: BASIS. TERRY YATES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TERRY YATES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TERRY YATES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TERRY YATES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TERRY YATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

APPLICABLE LAW

By visiting Terry Yates, you agree that the laws of the state of NSW, Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Terry Yates or its associates.

DISPUTES

Any dispute relating in any way to your visit to Terry Yates or to products you purchase through Terry Yates shall be submitted to confidential arbitration in NSW, Australia, except that, to the extent you have in any manner violated or threatened to violate Terry Yates intellectual property rights, Terry Yates may seek injunctive or other appropriate relief in any state or federal court in Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Australian Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our Shipping and Returns Policy and our Privacy Policy also posted on this site. These policies also govern your visit to Terry Yates. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS

Questions regarding our Conditions of Usage or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the top menu.

Contact Me

Terry Yates
Kandos NSW 2848

+61 455546111(Mobile)

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Privacy Policy

Who we are

Our website address is: https://terryyates.net/. Terry Yates knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Terry Yates, you are accepting the practices described in this Privacy Notice.

What personal data we collect and why we collect it

Information You Give Us: We receive and store any information you enter on our online shop or give us in any other way. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information. You can choose not to provide certain information, but then you might not be able to place orders or take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders and communication with you.
Automatic Information: We receive and store certain types of information whenever you interact with our online shop. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our online shop. Also, for security purposes Terry Yates sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet and to our online shop. This is done for your protection and for tracking purposes in the event that someone opens an account or attempts to make purchases under a false name.
E-mail Communications: We sometimes send you newsletters of our services and products as well as order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your “Subscription” preferences by logging into your account.
While you visit our site, we’ll track:
- Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
- Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Does Terry Yates Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. We do not sell your information to third parties but may share it with related companies, as defined by the national privacy Act. We may also share statistical information with third parties, without disclosing individual details, unless those details are necessary for fulfilling a service order you have requested. For example a postal service or a shipping company. We may disclose details to, and collect details from, credit or fraud agencies, or debt recovery agencies for verification purposes, or for debt reporting or collection purposes. We may also disclose details about you to

government and regulatory authorities and other organisations, as required or authorised by law
our professional advisers, including our accountants, auditors and lawyers

How Secure Is Information About Me?

We do not store credit card information on our server. All credit card transactions are processed through Stripe secure servers.

Save payment information to my account for future purchases: If enabled, you will be able to pay with a saved card during checkout. Card details are saved on Stripe servers, not on our store.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “Logout” link located in the top menu.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We receive and store any information you enter on our online shop or give us in any other way. As a result of those actions, you might supply us with such information as your name, address, and phone numbers. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, and communication with you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The following information is supplied by Google and forms part of our terms and conditions. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. Learn more about Analytics cookies and privacy information.

Who we share your data with

We may share with analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Terry Yates gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the top menu. We use SSL (Secure Sockets Layer) throughout this website.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. We do not store credit card information on our server. All credit card transactions are processed through Stripe secure servers.

Please see the Stripe Privacy Policy for more details.

Conditions of Use, Notices, and Revisions

If you choose to visit Terry Yates, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state.

Questions

If you have any concern about privacy of your personal information as used and collected within our online shop, please send us a thorough description by clicking on the “Contact Us” link on the top menu, and we will try to resolve it.